Myself, family and friends have stayed at the Adeje Gran for countless years. I remember when the model of the soon to be built Victoria was assembled in the reception of the gran and thinking wow this looks the business, can’t wait!
Well myself, wife and youngest son are 5 days into a 7 day stay and we are definitely not disappointed. The hotel has raised the bar in Tenerife. We have stayed at the lot, the gran tacandes(great) Bahia Del duque(to posh) and the hard rock(to commercial) to mention a few but the Victoria’s ambiance is exactly what you would want. Congratulations to the customer service team who have put together a team of really friendly welcoming and comforting attitude portrayed from the staff to the guests across all aspects of the hotel. Hey American prompt service and enthusiasm you won’t get but you are not in America, anyone can start to pick fault but as far as excellent customer service in Tenerife we have not had better.
Wonderful Hotel & Experience
A short review for an excellent hotel.
I could wax lyrical about the fantastic facilities, friendly and efficient staff, great selection of quality food, the cleanliness and high standards however for me this hotel achieved one key thing that allows it to stand out from other 5 star hotels I have visited. It is challenging to achieve an experience where adults in the party enjoy a five star luxury experience while the children enjoy a holiday full of fun and entertainment. You can usually find one or the other and both these things don’t always go hand in hand - the GF Victoria achieved this to perfection.
Had an amazing week here
Can honestly say we couldn’t fault a single thing and it’s not often you can say that about a hotel! Super friendly and helpful staff, outstanding food, great amenities - pools and aqua park...they have literally thought of everything, particularly great for families. 100% recommend and we’ll definitely be back!
This hotel is the best hotel I have stayed at in Tenerife & I have stayed at The Mirador & De Duque. The rooms are so modern & of such a high standard, pools are amazing, & the food is really good. The staff were fantastic, extremely friendly & couldn’t do enough to look after you. Will definitely return soon.
Beautiful hotel 5 stars and more
Thank you GF Victoria for saving us !!! Our holiday got off to a bad start as we were originally booked in to the Bahia del Duque which was horrendous the worst rooms I’ve ever seen. ( we checked out after one night ) The rooms / suites in the GF Victoria are fantastic dressed to a very high standard everything you need with all the mod cons and double size balcony with plenty of beautiful seats . The food in the buffet restaurant was top notch everything is so pristine. All staff in the hotel were very helpful and gave us 5 star customer service. The adults roof terrace with beds/ seats was absolutely beautiful with stunning views and worth a look on a night breath taking! Once again thank you so much we will definitely recommend and return to this amazing hotel.
our wedding anniversary
I could type emails all day and it would not explain the quality of this hotel but to try I must first congratulate the owners for there staff ,as from the managers to the desk to the restaurant to the ordinary labouring staff each and every one will wish you a good morning afternoon evening and night with a big smile.The food well it has to be the biggest selection I have seen in a hotel for my 50 years of traveling the world, the swimming pools are brilliant the bar staff are so good and as for the dinning room you are treated with a smile every time you enter, if its not the manager Javier its Miguel or Bruno ,I could mention every name as there a brilliant bunch of people to have your holiday with as its what makes it for me.A big thank you to GF Victoria for making my holiday so enjoyable and I definitely will be back soon.
Sandra and Steven
We have just returned from a 3 weeks visit to GF Victoria and absolutely loved it, the senior suite was a nice size 2 bathrooms big bed plenty of wardrobe space pillow menu tea and coffee making facilities . The food was great freshly cooked and hot, there was plenty of space between the dining tables and the staff were very friendly and helpful a special big thanks to Vanya, Sara and Angela. The pools were warm and clean no problem getting a sunbed.
If you want a 5* break, this is the place
The hotel is just a year old and is furnished with all the latest designs to a very high standard and rooms are spacious and beautifully furnished. I am lucky to have stayed in the best hotels in the world and would say this ranks among the best. Our children are grown up but would have loved the fantastic onsite waterpark with water slides, high ropes and play areas. The hotel does a good job of separating adults from families and it's ideally situated for walking to the local bars, restaurants and shops. Any recommendations? Add some music to the public areas, signature colours to the predominant beige and some colourful art - paintings and sculptures. Oh and give the highly efficient receptionist some training on how to smile and make you feel relaxed and welcome..
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